Refund policy

  1. Refund Policy We take great pride in the quality of our products and want you to be fully satisfied. However, refunds are only available under very specific conditions to ensure fairness for all customers. • Refund requests must be submitted within 3 hours of receiving the product. Requests made after this period will not be accepted. • To qualify for a refund, you must provide clear photos or videos showing the defect, damage, or incorrect item. • Refunds are only issued for products that are defective, damaged upon arrival, or if you received the wrong item. • Products must be unused and returned in their original packaging. • Customers are responsible for the cost of return shipping unless the refund is due to a defective or incorrect product. • Refunds are not available for buyer’s remorse, change of mind, or if the product has been used or damaged by the customer. • We reserve the right to refuse any refund requests that do not meet these criteria. Thank you for understanding and shopping with us